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  Wholesale Sunglasses, Wholesale Reading Glasses And Optical Frames - Euro Optics
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Terms and Conditions
 

                                                                         PAYMENT METHODS

A--Most major Credit & Debit Cards are accepted for payment. Our Payment Gateway is SAGE PAY wich is audited by Trustwave, an independent Qualified Security Assessor (QSA) and an Approved Scanning Vendor (ASV) for the Payment Card Industry Security Standards Council. SAGE PAY is Level 1 compliant with Payment Card Industry Data Security Standards (PCI DSS), which is the highest level. Your card details are entered into SAGE PAY Payment Portal which means YOUR FINANCIAL DETAILS ARE NOT HELD ON OUR WEBSITE.

B--You may also pay for goods via BACS Payment (Bank Transfer), Bank Payment/Cash, Cheque/Bankers Draft. Once your order is processed we'll email you a Pro-Forma Invoice for payment which will contain our full Bank Details. Using either of these methods will mean that all goods are held and not dispatched until cleared funds are received. Please notify our sales team by email or telephone when you have made this type of payment to ensure goods are dispatched as quick as possible.

You can pay by BACS Payment (Bank Transfer) through your Online Banking.

Payment by Bank Payment/Cash is possible, simply deposit funds in Cash or by Card Payment into our account at one of our Bank's Branches across the UK.

If you're paying by Cheque/Bankers Draft then we'll wait until funds are cleared into our account. Please make this payable to "EURO-OPTICS UK LTD".

Please do not send cash in the post as Euro-Optics UK cannot be held responsible for lost or stolen cash sent this way.

TERMS and CONDITIONS

1) All prices stated on the website exclude the current UK VAT rate.

2) The minimum order for reading glasses and or optical frames is £50 (+VAT). The minimum order for all other products is £99 (+VAT).

3) Free next working day delivery applies for all UK mainland orders over £200 (+VAT). This does not include Scottish Offshore Islands, Scottish Highlands, Guernsey, Isle of Man, Isle of Wight, Jersey, and Northern Ireland deliveries which are charged at £15 on all order values and are not next day deliveries. Please refer to our Delivery Info page for Area/Country delivery prices. For orders that are destined for any other area/country the relevant charge for that area/country is applicable.

4) We use a next day delivery service for all UK mainland orders. All orders placed and paid by 11am Monday to Friday are dispatched the same day for next working day delivery. Orders after 11am may be despatched on the same day but if this is not possible then it will be sent out on the following working day. All orders placed on weekends and public holidays are dispatched the next working day. Euro Optics UK cannot accept any responsibility for delays with deliveries due to technical IT problems, adverse weather conditions and misplaced consignments whilst in the care of the courier.

For all deliveries please make sure you provide a full postal address including the correct postal code and a contactable telephone number, failure to do so can result in a delay in the dispatch of your order. We do not deliver to PO Box addresses. Delivery of your goods can be anytime from 8:00 am to 6.00pm Monday to Friday. Upon delivery you will be asked to sign for your goods. Please ensure you are available to take delivery at the address provided. We cannot be held responsible for any failed delivery attempt.

5) Export Orders from the UK will be processed subject to the following:

* A valid VAT/TAX number for all export orders to EU countries must be provided, along with full verifiable company/business or private name and address.

* Where applicable (subject to verifiable VAT details for EU countries) VAT will not be charged for export orders inside and outside the EU. Evidence of shipment will be obtained by Euro-Optics UK.

* Any export orders destined for an EU country that fail to meet the above criteria will have the current U.K. VAT rate added to their order.

Your country may charge you taxes/duties for importing goods. Please check with your local import/tax office before ordering. Euro-Optics UK cannot be held liable for any such charges.

6) Please make sure you choose the area/country relevant to your delivery address when setting up your account and ensure it is correct before checking out. We reserve the right to hold an order if the incorrect area/country is chosen, we will contact you and advise of the relevant charges for your delivery area/country (if applicable). Once confirmed and acknowledged by you, we will amend your delivery area/charge accordingly.

7) The maximum weight per box for export orders is 30kg unless our transport company advises us otherwise. Where necessary additional boxes will be used. Dimension restrictions also apply. We will advise you where necessary. Please Contact Us to confirm.

8) No shortages of goods will be entertained unless we are notified in writing within 10 days of delivery.

9) Damages/Returns: We do not sell any of our goods on a Sale or Return Basis. However any goods that have a manufacturing fault may be returned within 30 days. Once received and checked a replacement item, or credit note, or refund will be issued as per your instructions. Please obtain proof of postage when returning any goods to us (example: recorded delivery).

10) Other than Point of Sale Material, all sunglasses and reading glasses come with a Barcode Tag, which can be used for your EPOS systems.

11) All goods remain the property of Euro Optics UK Ltd until full cleared funds are received.

12) Due to the nature of our business and to protect our customers interests we do not sell samples. If you want to see the quality of our products you are welcome to visit our showroom in London (full address on Contact Us page).

13) Every effort is made to ensure accurate prices and stock availability are correct on our website. If however we make an error we reserve the right to cancel or amend your order prior to dispatch and advise you accordingly. In the unlikely event that you place an order online and we are unable to supply you with the complete list of articles for which you have made payment, we will refund any difference using the same payment method.

14) All text, images and other content on our website is subject to copyright. No copies may be made without the permission of Euro Optics UK Ltd.

15) We reserve the right to cancel in whole or part any orders placed.

16) By placing an order on our website you accept these terms and conditions in full.

17) We reserve the right to amend the terms and conditions when appropriate.

Your statutory rights are not effected.

Our Company Registration : 02893693

Registered Address:

EURO-OPTICS UK LTD

Unit 1, Abercorn Commercial Centre, Manor Farm Road, Wembley, London, HA0 1AN.

Email: info@euro-optics.co.uk

Telephone : +44 (0)20 8902 9700 / Fax: +44 (0)20 8902 9701

 
Privacy Policy

 

We understand that privacy of personal information you provide while visiting our website is important. Please see below on how we obtain and use information collected from our website.

We never share or sell any information you provide on our website to any third party, unless we have your explicit permission and are required by law to do so.

Every time you visit our website we collect information contained in log files (all requests made through our website). Within this information is your IP (Internet Protocol) address. This shows what internet service provider you are using, the browser you used to visit our site, such as Internet Explorer, the time you visited and what pages you viewed whilst you remained on the website.

Cookies are used to store information, such as your personal preferences when you visit our site.

We may on occasion email you newsletters with new product offers and special promotions. You can choose to opt-out at any time via the email we send you or by sending a message through Contact Us page.
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